1. What are the delivery charges?
Mainland UK Delivery Charges
If you are ordering outside of mainland United Kingdom, click here for further delivery information.
2. How do I pay using a Purchase Order?
When checking out, you have a number of methods of payment: debit card, credit card, PayPal, or purchase order. Purchase orders may be used by schools, local authority/government, NHS, prisons, and large charity organisations. We reserve the right to require pre-payment. If you have questions, please contact us.
3. How do I return an item?
If you are not satisfied, contact us within one year of purchase, and we'll work with you to ensure that your needs are met. Our Customer Service Department will give you a return goods authorisation (RGA) number and instructions on how to proceed with the return. Delivery charges that do not involve delivery errors on the part of Health Edco/WRS Group and/or damaged or defective merchandise, will be the customer's responsibility. We reserve the right to deny credit for merchandise if it is returned incomplete, abused, or not in sellable condition.